Jilic Privacy
Policy

01. Introduction

Jilic is committed to protecting the privacy and personal data of all players who use our online gaming platform. This Privacy Policy sets out in clear terms how Jilic collects, uses, stores, shares, and protects your personal information, and explains the rights available to you as a data subject under Philippine law.

This policy is drafted in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines. Where applicable, Jilic also observes relevant PAGCOR data handling guidelines for licensed gaming operators.

We encourage you to read this Privacy Policy in full before registering your Jilic account. If you have questions about any part of this policy, please contact our Data Protection Officer using the details provided in Section 15.

02. Data Controller

For the purposes of the Philippine Data Privacy Act of 2012, Jilic is the personal information controller responsible for the personal data collected through the Jilic platform. This means Jilic determines the purposes and means by which your personal data is processed.

Jilic has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. You may contact the DPO directly for any privacy-related concerns using the contact details in Section 15 of this policy.

03. Personal Data We Collect

Jilic collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected. The categories of personal data we collect include the following:

3.1 Registration & Identity Data

• Full legal name
• Date of birth (to verify the 21+ age requirement)
• Residential address (including city — e.g., Manila, Cebu, Davao, Makati, Quezon City)
• Email address
• Mobile phone number
• Username and encrypted password

3.2 Identity Verification (KYC) Data

• Government-issued identification documents (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's licence)
• Proof of address documents
• Selfie or facial image for identity verification purposes
• Proof of payment method ownership

3.3 Financial & Transaction Data

• Deposit and withdrawal transaction records
• Payment method details (e.g., GCash account reference, PayMaya account reference, BPI or BDO account details — stored in tokenized form only)
• Account balance history
• Bonus and promotional credit records

3.4 Gaming Activity Data

• Game session records, including games played, wager amounts, and outcomes
• Login and logout timestamps
• Responsible gaming tool usage (e.g., deposit limits set, self-exclusion requests)

3.5 Technical & Device Data

• IP address and approximate geolocation
• Device type, operating system, and browser type
• Session identifiers and cookies
• Platform interaction logs

3.6 Communications Data

• Records of communications between you and Jilic support staff
• Feedback, complaints, and dispute records

04. How We Collect Your Data

Jilic collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or use any feature of the Jilic platform.
• Automatically — through cookies, session tracking, and server logs when you access and interact with the Jilic website or mobile application.
• From third-party service providers — including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, and fraud detection services, where necessary to deliver our services and meet regulatory obligations.
• From regulatory bodies — Jilic may receive information from PAGCOR or other Philippine regulatory authorities in connection with licensing compliance and player protection obligations.

05. How We Use Your Personal Data

Jilic uses the personal data it collects for the following purposes:

Jilic does not use your personal data for automated decision-making that produces legal or similarly significant effects without human oversight, except where required by applicable law or regulatory obligation.

06. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, Jilic processes your personal data on the following legal bases:

• Contractual necessity — processing is necessary to perform the contract between you and Jilic (i.e., to operate your account and deliver gaming services).
• Legal obligation — processing is required to comply with applicable laws and regulations, including PAGCOR licensing requirements, anti-money laundering obligations, and age verification requirements.
• Legitimate interests — processing is necessary for Jilic's legitimate interests in fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.
• Consent — where Jilic relies on your consent as the legal basis for processing (e.g., for optional marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

07. Data Sharing & Disclosure

Jilic does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purpose:

• Payment service providers — GCash, PayMaya, BPI, BDO, Metrobank, and other payment processors, for the purpose of processing deposits and withdrawals.
• Identity verification providers — third-party KYC and AML compliance service providers engaged to verify player identity and detect fraudulent activity.
• Game content providers — licensed game developers and providers whose games are available on the Jilic platform, to the extent necessary to deliver game services.
• Regulatory authorities — PAGCOR and other Philippine government agencies, where disclosure is required by law, court order, or regulatory directive.
• IT and infrastructure providers — cloud hosting, data storage, and cybersecurity service providers engaged by Jilic under strict data processing agreements.
• Professional advisers — lawyers, auditors, and compliance consultants, where necessary for legal or regulatory purposes, under obligations of confidentiality.

All third-party service providers engaged by Jilic are required to process personal data only in accordance with Jilic's instructions and applicable data protection law. Jilic does not permit third-party service providers to use your personal data for their own independent purposes.

08. Data Retention

Jilic retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law and regulatory obligations. The following general retention periods apply:

• Account and KYC data — retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR and anti-money laundering requirements.
• Transaction records — retained for a minimum of five (5) years following the date of the transaction, as required by Philippine financial regulations.
• Gaming activity logs — retained for a minimum of three (3) years for responsible gaming monitoring and dispute resolution purposes.
• Communications records — retained for a minimum of two (2) years following the resolution of the relevant matter.
• Technical and device data — retained for up to twelve (12) months for security and fraud prevention purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with Jilic's data disposal procedures.

09. Data Security

Jilic implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the Jilic platform.
• Encryption of sensitive data at rest, including payment method details and identity documents.
• Role-based access controls limiting staff access to personal data on a need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing.
• Multi-factor authentication requirements for account access and administrative systems.
• Incident response procedures for detecting, reporting, and managing personal data breaches.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, Jilic will notify the National Privacy Commission and affected players in accordance with the requirements of the Philippine Data Privacy Act and its implementing rules.

10. Cookies & Tracking Technologies

The Jilic platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and gather analytics data. The types of cookies we use include:

• Strictly necessary cookies — essential for the operation of the platform, including session management and security. These cannot be disabled without affecting platform functionality.
• Functional cookies — used to remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Analytics cookies — used to collect aggregated, anonymized data about how players interact with the Jilic platform, helping us identify areas for improvement.
• Security cookies — used to detect and prevent fraudulent activity, including bot detection and session integrity verification.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the Jilic platform. Jilic does not use third-party advertising cookies or share cookie data with advertising networks.

11. Your Data Subject Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by Jilic:

• Right to be informed — you have the right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy.
• Right of access — you have the right to request a copy of the personal data Jilic holds about you.
• Right to rectification — you have the right to request correction of any inaccurate or incomplete personal data held by Jilic.
• Right to erasure — you have the right to request deletion of your personal data, subject to Jilic's legal and regulatory retention obligations.
• Right to object — you have the right to object to the processing of your personal data where Jilic relies on legitimate interests as the legal basis for processing.
• Right to data portability — you have the right to receive your personal data in a structured, commonly used format where technically feasible.
• Right to withdraw consent — where processing is based on your consent, you have the right to withdraw that consent at any time.
• Right to lodge a complaint — you have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact Jilic's Data Protection Officer using the details in Section 15. Jilic will respond to all legitimate data subject requests within fifteen (15) business days of receipt, in accordance with applicable law.

12. Children's Privacy

The Jilic platform is strictly intended for adults aged 21 years and older, in accordance with Philippine regulations governing casino-style gaming. Jilic does not knowingly collect personal data from individuals under the age of 21.

If Jilic becomes aware that personal data has been collected from a person under 21 years of age, that account will be immediately suspended, all associated personal data will be deleted in accordance with applicable law, and any deposits will be handled in accordance with PAGCOR guidelines on underage gambling.

If you are a parent or guardian and believe that a minor has registered on the Jilic platform, please contact our support team immediately so that appropriate action can be taken.

13. Cross-Border Data Transfers

In some cases, Jilic may transfer personal data to service providers or infrastructure partners located outside the Philippines — for example, cloud hosting providers or game content suppliers operating in other jurisdictions. Where such transfers occur, Jilic ensures that appropriate safeguards are in place to protect your personal data, including:

• Contractual data processing agreements incorporating data protection obligations equivalent to those required under Philippine law.
• Transfer only to jurisdictions that provide an adequate level of data protection as recognized by the National Privacy Commission.
• Implementation of technical security measures consistent with those described in Section 9 of this policy.

By using the Jilic platform, you acknowledge and consent to the transfer of your personal data as described in this section, subject to the safeguards outlined above.

14. Updates to This Privacy Policy

Jilic reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is indicated at the top of this page.

Where changes to this Privacy Policy are material, Jilic will notify registered players via email or an in-platform notification prior to the changes taking effect. Your continued use of the Jilic platform following notification of any amendment constitutes your acknowledgment of the revised Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how Jilic protects your personal data. If you do not agree with any amendment to this policy, you may request account closure in accordance with the Terms & Conditions.

15. Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way Jilic handles your personal data, please contact our Data Protection Officer. We are committed to resolving all privacy-related concerns promptly and transparently.

If you are not satisfied with Jilic's response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines. Information about the NPC and its complaint procedures is publicly available through official Philippine government channels.

For responsible gaming concerns, including self-exclusion requests and deposit limit tools, please visit our Responsible Gaming page. For the full terms governing your use of the Jilic platform, please review our Terms & Conditions.